July 3, 2022

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GoSport couple win £8,500 for mouse droppings and mold in the house

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couple's house

The house was infested with rat droppings and mold (Picture: High Street Solicitors)

A couple have been awarded £8,500 as compensation after launching legal action over mold and rodent droppings in their home.

The husband and wife, speaking on condition of anonymity, spent years messing around in their two-bedroom terraced home in Gosport, near Portsmouth.

The mold was found in the bedroom, where his two young children aged 2 and 8 slept, as well as the landing, kitchen and bathroom, which also had a broken extractor fan and rat droppings.

A leak in the bathroom leaked into the kitchen ceiling, while another leak in the ceiling went into the landing and living room, leaving the carpet wet.

Before seeking legal advice in August 2020, the family repeatedly lodged complaints with their housing provider Vivid Housing Limited from December 2019, but to no avail.

They settled an initial claim of £2,500 in May 2021 to bring living conditions up to legal standards within two months.

But when that didn’t happen two months later, his lawyers claimed breach of contract.

The family began filing complaints about the disorder in 2019 (Picture: High Street Solicitors)
Two young children had to sleep in the dark bedroom (Picture: High Street Solicitors)
The couple were initially awarded £2,500 for the repair work (Picture: High Street Solicitors)

The matter was about to reach court but a £6,000 settlement was reached days before the trial.

The couple accused the housing provider of half-heartedly trying to fix some of the issues, saying: ‘We are really disappointed with the way Vivid Housing has treated us.

‘Everything from being swept under the carpet to doing the trick.’

‘The stress they have given us is unbelievable and now that we have won our case, instead of fixing things, they are evicting us.

‘It’s shameful how big companies can treat people living only in a humidity free home.’

His lawyers, the High Street Solicitor, said: ‘No one should live in a house that lacks accommodation of any kind, let alone with two young children. After complaining for more than six months, the couple sought legal advice.

‘They wanted a resolution and so we ensured that they are compensated, later provisions were made to bring the property to legal standards.’

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